PRIVACY, TERMS AND CONDITIONS

Ojas Couture and its subsidiaries and divisions, including Ojascouture.com, respect your privacy. This Privacy Policy outlines the manner your data is collected and used by us. You are advised to please read the Privacy Policy carefully. By accessing the services provided by Ojascouture.com you agree to the collection and use of your data by Ojascouture.com in the manner provided in this Privacy Policy.

If you have questions or concerns regarding this statement, you can contact us at contact@ojascouture.com

The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by ojascouture.com or to the people that are not engaged, employed or managed by ojascouture.com

Through this document, we wish to make you feel at ease while using our websites, and not hesitate while sharing important information with us. We like to make you aware that by using our website you are agreeing to the collection of certain data.

Do contact us with your questions or concerns about privacy on this website.

INFORMATION THAT MAY BE COLLECTED FROM YOU

ojascouture.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them.

We may collect additional information in connection with your participation in any promotions or contests offered by us and the information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website.

WHEN / HOW DO WE COLLECT THE INFORMATION

We will collect anonymous traffic information from you when you visit our website.

We collect personally identifiable information from you when you register with us or you transact as a guest. During registration you are required to give us your contact information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, interests etc.) Upon registration users may receive communications from ojascouture.com (e.g. newsletters, updates). Even when you transact as a guest we collect identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, etc.).

We use this information to contact you about the services you are using on our website and services in which you have expressed interest.

When you purchase a product or service from us, we request certain personally identifiable information from you on our order form, in order to be able to fulfill your requested service. You must provide contact information (such as name, email, and shipping address).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

We are the sole owners of your information collected by us at different points on our Website.

The website contains links to other websites, which could be held under Ojas Couture Design House, or otherwise. Websites held under us would follow the same privacy policy as ojascouture.com. For external links, we are not responsible for the privacy practices of such websites which we do not own, manage or control.

We may at certain times make chat rooms, forums, instant messenger and message boards and other services available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when disclosing your personal information to anyone.

If you use a bulletin board or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

HOW IS THE INFORMATION USED

We use your contact information to send you:

• Password reminder and registration confirmation.
• Special offers.
• Changes in the service policies or terms of use.
• Event based communications such as order information, renewal notices, invites, reminders etc.

Note: We send users updates upon registration, and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc.

We use your personal information to:

• Improve personalized features on our websites to enhance your shopping experience.
• To contact you for your account / profile related matters or any other reason as may be necessary.
• To provide the services requested by you example deliver merchandise ordered by you.
• To preserve social history as governed by existing law or policy.

We use anonymous traffic information to:

• Remember you in order to deliver better and more personalized service e.g. track your entries in our promotion schemes;
• Recognize your usage privileges to our website.
• Administer and manage smooth functioning of our website by diagnosing problems.
• Track your session and activities so that we can better understand how people use our website.

MEMBERSHIP PROGRAM

Ojas Couture offers a membership program designed to provide members with access to selected benefits, privileges and occasion-based offers.

MEMBERSHIP TYPES

• Aura – The standard Ojas Couture membership.
• Tejas – A premium Ojas Couture membership offering enhanced member privileges and benefits.
• Ojas – An exclusive Ojas Couture membership offering elevated privileges and benefits.

Membership benefits, privileges, discounts and promotional offers may vary depending on the member's membership type and the applicable terms of each offer.

Birthday and anniversary benefits, where applicable, are provided based on the dates submitted by the member and are made available only during the applicable benefit period around the relevant occasion.

Ojas Couture reserves the right to modify membership benefits, privileges, membership categories or applicable terms by updating this policy on the website.

WHO DO WE SHARE YOUR INFORMATION WITH

We do not share or rent your information with third parties except our agents and alliance partners.

AGENTS:

We use the services of our enabling partners such as outside shipping companies, resellers, business associates to fulfil orders, and credit / debit card processing companies to process the payment for goods and services ordered from ojascouture.com website. These entities do not retain, store, share or use personally identifiable information for any other purposes.

ALLIANCE PARTNERS:

We will share your information with our alliance partners who work with us or on our behalf to help provide you the services. An alliance partner is a company or an individual who owns and manages (wholly or part of) online content on their websites powered by ojascouture.com.

We share email addresses with agents and Alliance partners. The agents and Alliance partners use the email address to confirm the deliveries, send notices and offer services related to the service.

We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to any other third parties unless required by special legal circumstances, fraud prevention, or with your direct permission.

COOKIES AND TECHNICAL TRACKING

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this website. We do link the information we store in cookies to any personally identifiable information you submit while on our website. We use both session ID cookies and persistent cookies to ensure a secure session checkout layout framework.

POLICY UPDATES

We reserve the right to change or update this policy at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.